{"id":16166,"date":"2025-09-04T12:23:21","date_gmt":"2025-09-04T12:23:21","guid":{"rendered":"https:\/\/sehtadam.com\/?page_id=16166"},"modified":"2025-09-08T07:15:49","modified_gmt":"2025-09-08T07:15:49","slug":"exchange-and-return-policy","status":"publish","type":"page","link":"https:\/\/sehtadam.com\/en\/exchange-and-return-policy\/","title":{"rendered":"Exchange and Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16166\" class=\"elementor elementor-16166\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f86015 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"6f86015\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd198a elementor-widget elementor-widget-heading\" data-id=\"fdd198a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">At Adam Health, your satisfaction and trust in our product quality are our top priority. That\u2019s why we provide a flexible return and exchange policy under the following conditions:<br>\n1. Return Conditions<br>\n\nYou may request a return within 3 days of receiving the product.<br>\n\nThe product must be:<br>\n\nUnused and in its original condition.<br>\n\nIn its original, unopened packaging.<br>\n\nReturns will not be accepted for sensitive or personal medical products that have been opened (such as diapers, feeding accessories, or skincare products) to ensure customer safety.<br>\n\n2. Exchange Conditions<br>\n\nYou may request an exchange within 7 days of receiving the product in the following cases:<br>\n\nManufacturing defect.<br>\n\nWrong product received.<br>\n\nClear proof (photos or video) must be provided within 24 hours of receiving the product.<br>\n\n3. Request Process<br>\n\nPlease contact our customer service through:<br>\n\ud83d\udce7 Email: <br>\n\ud83d\udcde Phone: +966571766963<br>\n\nWhen contacting us, kindly mention your order number, the reason for return\/exchange, and attach product photos if required.\n\n4. Refund Process<br>\n\nAfter reviewing and approving your case:<br>\n\nRefunds will be issued to the same payment method within 7\u201310 business days.<br>\n\nFor Cash on Delivery orders, refunds will be processed via bank transfer or e-wallet.<br>\n\n5. Shipping Fees<br>\n\nThe store covers shipping fees if the error is from our side (wrong or defective product).<br>\n\nThe customer covers shipping fees if the return is due to personal reasons.<br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Adam Health, your satisfaction and trust in our product quality are our top priority. That\u2019s why we provide a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-16166","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":16166,"ar":16150},"_links":{"self":[{"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/pages\/16166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/comments?post=16166"}],"version-history":[{"count":7,"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/pages\/16166\/revisions"}],"predecessor-version":[{"id":16498,"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/pages\/16166\/revisions\/16498"}],"wp:attachment":[{"href":"https:\/\/sehtadam.com\/en\/wp-json\/wp\/v2\/media?parent=16166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}